Sales Operations Manager (w/m/d)
Core
Build and optimize the Sales Operations function by managing CRM systems, ensuring data quality, and creating KPIs and dashboards to drive sales performance.
Role type
Sales Operations Manager
Builds
CRM systems, sales KPIs, reports, dashboards, and automation workflows
Domain
Energy and water utilities (B2B)
Required skills
CRM configuration and administration, data modeling, sales process understanding, KPI definition, automation and AI use-case identification, stakeholder management
Preferred skills
Excel or BI tools, structured problem-solving
Technologies
HubSpot, Salesforce, Microsoft Dynamics
Responsibilities
Manage and develop CRM system structure, pipelines, and permissions; Ensure high data quality for forecasting; Build and maintain sales KPIs and dashboards; Translate sales requirements into processes and workflows; Identify and implement automation and AI use cases; Coordinate with external partners on CRM development; Collaborate with Sales, Marketing, and Senior Management
Seniority
Mid-level, hands-on IC