Onsite Supporter (m/w/d)
On-site
Core
2nd-Level IT support for customer environments, analyzing and resolving hardware and software issues, and installing/configuring clients and peripherals.
Role type
2nd-level IT support specialist
Builds
IT services and digital transformation projects for customers
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows OS, Office applications, LAN/WLAN/VPN basics, hardware/software troubleshooting, ticket documentation, user training
Preferred skills
IT support or User Helpdesk experience, formal IT training (e.g., System Integration)
Technologies
Windows, Office, LAN, WLAN, VPN