Sachbearbeiter/in (m/w/d) E-Commerce
Core
Customer service and order management for an e-commerce platform, handling inquiries via phone/email/chat and processing online orders.
Role type
E-commerce operations specialist
Builds
Online orders and customer service interactions for the company's e-commerce platform
Domain
Retail / E-commerce
Deliverable
product features
Required skills
Technical understanding, PC proficiency, E-commerce experience, Customer service, Order processing, Communication
Responsibilities
Answering customer inquiries via phone, email, or chat; Processing online orders; Creating orders and quotes; Maintaining the online shop and sales platforms; Collaborating with sales and warehouse teams
