Customer Love Associate - (Remote - GA based)

CorporateRemoteFull-time$18–$182026-10-08

Core

Provide customer service across email, text, and chat channels to build loyal relationships and process orders efficiently.

Role type

Customer Service Associate

Builds

Customer support interactions and order fulfillment

Domain

E-commerce fashion retail (via careerplan.io/jobs/8244564-customer-love-associate-remote-ga-based-at-reformation)

Deliverable

client delivery

Required skills

Empathy, time management, multitasking, policy application, product knowledge

Preferred skills

E-commerce customer service experience, Kustomer proficiency, Google Suite proficiency

Responsibilities

Handle customer inquiries via email, text, and chat; process orders, shipping, and returns; share customer feedback with internal teams; meet performance goals and case volume expectations.

Seniority

Individual Contributor, Part-Time

About Reformation

Series B1000 Employees

Reformation is proud to be an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team that reflects the world we want to live in. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status—in accordance with applicable international, federal, state, and local laws.