Technischer Support-Mitarbeiter / Fachinformatiker Systemintegration (m/w/d) – Vollzeit
Core
Providing 1st and 2nd-level IT support for tax advisors, notaries, lawyers, and SMEs, including Windows environments, Microsoft 365, and on-site or remote assistance.
Role type
Technical Support Specialist / System Integration Specialist
Builds
IT support services and system setups for professional service firms and SMEs
Domain
IT Services / Professional Services
Required skills
Windows environment expertise, Microsoft 365 administration, troubleshooting and problem-solving, remote support, on-site support, workstation setup
Preferred skills
Customer contact experience, independent work, solution-oriented approach, team collaboration
Technologies
Windows, Microsoft 365
Responsibilities
1st and 2nd-level support, Windows environment support, Microsoft 365 support, error analysis and problem-solving, remote and on-site customer support, workstation and system setup, participation in IT projects
Seniority
Mid-level, hands-on IC