Information Technology Engineer
Core
Provide technical support for Windows desktops, laptops, Microsoft 365, and firm applications while administering identity and endpoint management.
Role type
IT Engineer (Systems Administration & Desktop Support)
Builds
Stable technology environment for attorneys and business professionals
Domain
Legal Services / IT Infrastructure
Required skills
Windows OS administration, Microsoft 365, Active Directory, Entra ID, Microsoft Intune, PowerShell, networking (DNS, DHCP, TCP/IP, VPN), hardware troubleshooting, incident management, technical documentation
Preferred skills
Legal technology platforms (iManage, NetDocuments), virtualization (VMware, Hyper-V), ServiceNow, endpoint security, multifactor authentication, technology migrations, multi-office support
Technologies
Active Directory, Hardware, Hyper-V, Incident Management, Support, Microsoft 365, Microsoft Intune, Network, Phoenix, PowerShell, Security, ServiceNow, SharePoint, TCP/IP, VPN, VMware, Windows, Office 365
Responsibilities
Provide technical support for Windows desktops and laptops, Microsoft 365, and firm applications; Troubleshoot escalated hardware, software, account, remote access, and network connectivity issues; Administer Active Directory and Entra ID; Configure, deploy, and maintain endpoints using Microsoft Intune; Support legal applications and document management platforms; Maintain conference room technology and virtual meeting platforms; Document configurations and troubleshooting procedures; Coordinate with vendors to resolve complex technical issues
Seniority
Mid-level, contract role