IT-Coordinator (m/w/d) System- und Hardware- Administration
Core
IT support specialist providing on-site and remote technical assistance for desktops, laptops, mobile devices, and applications (Windows 11, Microsoft 365, SAP) at the Lauenburg location.
Role type
IT Support Specialist (System & Hardware Administration)
Builds
IT support services for internal users
Domain
Corporate IT / Textile Industry
Required skills
System integration, Windows 11, Microsoft 365, SAP, Active Directory, Intune, Entra, Exchange, DFS, DHCP, Print Servers, iOS, ticketing systems, ITIL v4, change management, user training
Preferred skills
English language skills, project experience, knowledge of mobile device management
Responsibilities
Classify, analyze, and resolve incoming IT support tickets; provide on-site support at the Lauenburg location; assist colleagues remotely across Germany; implement technical changes and support digitalization projects; document solutions in a knowledge base; collaborate with external service providers; conduct IT training sessions.
Seniority
Mid-level, hands-on IC