Leiter Vertriebsinnendienst (m/w/d)
Core
Leading the internal sales operations team to ensure smooth order processing and customer support for a B2B manufacturing company.
Role type
Sales Operations Manager (Team Lead)
Builds
Order fulfillment, customer service, and sales process optimization for B2B clients
Domain
Manufacturing / B2B Sales
Required skills
B2B sales experience, team leadership, order processing, process optimization, technical and commercial understanding
Preferred skills
Multi-level distribution knowledge, digitalization affinity, marketing mindset
Responsibilities
Manage operational customer care and order processing, lead and coach the team, act as escalation point for clients, improve internal processes, coordinate with other departments
Seniority
Manager, hands-on leadership