Technischer Support (m/w/d) mit Homeoffice-Option – Direktvermittlung
Core
First point of contact for customers and colleagues on all technical questions, providing support via phone, remote assistance, and coordinating service interventions.
Role type
technical support specialist
Builds
customer support services for a gas station operations company
Domain
IT support / gas station operations
Deliverable
client delivery
Required skills
hardware troubleshooting, software troubleshooting, network troubleshooting, remote assistance, service coordination, documentation (via careerplan.io/jobs/10001-1003581379-S-technischer-support-mwd-mit-homeoffice-option-direktvermittlung-at-pro-tec-service-gmbh-st)
Preferred skills
customer service experience, organizational skills
Technologies
hardware, software, networks
Responsibilities
answer customer calls, provide remote support, coordinate service interventions, document all processes
Seniority
entry-level to mid-level