Mitarbeiter IT-Vertrieb Innendienst 1st Line (m/w/d)
Core
1st line internal sales specialist driving sales opportunities, managing quotes, and supporting the sales process for IT infrastructure and cloud solutions.
Role type
1st line internal sales representative (IT)
Builds
IT infrastructure, cloud, and hosting solutions for enterprise clients
Domain
IT Services / Cloud Infrastructure
Deliverable
product features
Required skills
quote creation and price calculation, customer account management, opportunity qualification, CRM data management, MS Office proficiency, ERP/CRM system usage, technical and commercial problem solving
Preferred skills
AEVO trainer qualification, onboarding experience, continuous professional development
Technologies
SAP, CPQ, MS Office, CRM systems
Responsibilities
Create and track quotes including price and cost calculation, proactively manage existing and new customer accounts, serve as the first point of contact for customer inquiries, prioritize and follow up on customer requests and orders, collaborate with the outside sales team, conduct sales actions and customer outreach, clarify technical and commercial questions, process orders and maintain customer/sales data in CRM, prepare and follow up on customer meetings