Fachinformatiker (m/w/d) im Bereich IT Support
Core
Providing IT support via phone and chat, installing software and hardware remotely, and troubleshooting system issues for betting agencies across Germany.
Role type
IT Support Specialist
Builds
IT systems for betting agencies
Domain
IT Services / Gaming Industry
Deliverable
client delivery
Required skills
IT support, software installation, hardware installation, troubleshooting, remote support, customer service
Preferred skills
prior IT support experience (via careerplan.io/jobs/10001-1003410951-S-fachinformatiker-mwd-im-bereich-it-support-at-torro-tec-services-gmbh)
Technologies
remote support tools
Responsibilities
Handle customer inquiries via phone and chat, install software and hardware remotely, analyze and resolve technical issues, ensure smooth operation of IT systems
Seniority
Entry-level to Mid-level