IT-Supporter w/m/d
Hybrid
Core
Providing 1st level IT support via phone and on-site for hardware and software issues, including equipment setup and network assistance.
Role type
1st level IT support specialist
Builds
IT equipment and services for internal users
Domain
Legal services / IT infrastructure
Required skills
Windows 11, MS 365, hardware troubleshooting, software troubleshooting, network fundamentals, Citrix
Preferred skills
Citrix
Responsibilities
Phone support for hardware and software questions, on-site service for equipment exchange and setup, documentation of support requests, ensuring Service Level Agreement compliance
Seniority
Entry to Mid-level