Kundensupport im HealthCare Bereich (m/w/d) in Vollzeit (Büro in Hamburg)
Core
Direct contact point for hospitals, nursing homes, transport companies, and insurance providers to support digital logistics solutions in healthcare.
Role type
Customer Service Representative (1st Level Support)
Builds
Digital logistics solutions for healthcare facilities
Domain
HealthCare / Digital Logistics
Deliverable
client delivery
Required skills
Customer support, CRM system usage, German language proficiency, telephone communication, documentation
Preferred skills
Clinical area experience, transportation scheduling experience, EDV skills
Responsibilities
Handling customer inquiries and support cases via phone and email, documenting requests in CRM, collaborating with Operations and Customer Success teams
Seniority
Entry-level to Junior