Setter (m/w/d)
Core
Contacting website leads and cold prospects to book appointments with sales experts and recover no-shows.
Role type
Sales development representative (SDR) / Appointment setter
Builds
Sales appointments for a sales team
Domain
B2B sales
Required skills
Cold calling, appointment setting, objection handling, CRM management, lead qualification, sales presentation
Preferred skills
Resilience, self-motivation, target orientation, empathy, active listening
Technologies
CRM systems, modern dialer technology
Responsibilities
Contacting interested parties from the website/landing page to convert inquiries into fixed appointments with experts; Following up with no-shows to bring them back into the conversation; Conducting proactive cold calls to build new contacts and open doors to potential new customers; Filling the calendar of closers with high-quality appointments; Listening carefully in conversations, asking the right questions (according to guidelines), and creating the desire to work with the company; Documenting every conversation reliably in the CRM and creating follow-up tasks and reminders; Making at least 100 gross calls per day; Overcoming objections and guiding every conversation partner to an appointment with the expert.
Seniority
Individual contributor, entry to mid-level