Rent-a-Car Customer Service Consultant (German & English)
On-site
Core
Represent a global car rental brand by handling customer reservations, modifications, and inquiries via phone and email.
Role type
Customer Service Consultant (German & English)
Builds
Customer service interactions for a car rental partner
Domain
Travel & Mobility / Customer Experience
Deliverable
client delivery
Required skills
Fluent German (C1+), English communication, problem-solving, customer orientation
Preferred skills
Team spirit, positive attitude
Technologies
Phone, Email
Responsibilities
Communicate with customers via phone and email in German; Assist clients with new reservations, booking modifications, cancellations, and general travel inquiries; Provide tailored mobility solutions; Contribute ideas to improve customer experience.
