IT-Techniker Onsite Support (m/w/d)
Core
Onsite and remote support for workplace hardware, mobile devices, and scanners in factory and shopfloor environments.
Role type
IT technician (onsite support)
Builds
IT workplace hardware and mobile device support
Domain
Manufacturing / Factory / Shopfloor
Deliverable
physical/clinical work
Required skills
Hardware installation and setup, Mobile device support (iOS/Windows), ITSM ticket management, Physical lifting (5kg+)
Preferred skills
ServiceNow experience, Enterprise environment experience
Technologies
iOS, Windows 10, Windows 11, ServiceNow, HP, Lenovo (via careerplan.io/jobs/10001-1002792259-S-it-techniker-onsite-support-mwd-at-wu-personal-gmbh-dusseldorf)
Responsibilities
Onsite user support for hardware and mobile devices, IMAC and Break-Fix activities, Installation and setup of PCs and peripherals, Ticket processing and documentation
Seniority
Entry-level to Mid-level, hands-on IC