IT Technician
Core
On-site IT support technician responsible for hardware maintenance, mobile device support, and network troubleshooting across multiple locations.
Role type
IT Technician (Hardware & Mobile Support)
Builds
Maintains computer, printer, and mobile hardware functionality; supports internet and credit card terminal services.
Domain
IT Support / Hardware Maintenance
Deliverable
product features
Required skills
Hardware troubleshooting, Mobile device support (iOS), Network connectivity setup, Ticket management, Physical installation, Problem diagnosis
Preferred skills
Valid driver's license, Flexible availability for evenings/weekends, Strong organizational skills
Technologies
iOS, Mobile devices, Printers, Credit card terminals, Internet services
Responsibilities
Travel between locations to resolve IT issues and support installations. Respond to support tickets promptly. Help management teams keep computers, printers, and other hardware functioning effectively. Provide timely support for mobile and iOS devices. Coordinate the installation of internet and other technology services. Troubleshoot technical issues with management team members. Provide flexible support during emergencies, such as internet outages or problems with credit card terminals.
