IT Specialist CAG
Core
Provide onsite IT support, hardware troubleshooting, and infrastructure maintenance for employees across multiple locations.
Role type
IT Specialist (Help Desk & Infrastructure)
Builds
End-user computing environments, network connectivity, and audio/video solutions
Domain
Automotive manufacturing / General IT Support
Deliverable
product features
Required skills
Hardware troubleshooting, Windows/Mac/Linux support, Active Directory, Microsoft Entra/Intune, Google Workspace administration, MDM management, network troubleshooting, cabling installation, AV system setup
Preferred skills
CompTIA A+ certification, low-voltage cable planning, Avigilon camera systems, SyncroPSA, PC imaging and deployment
Responsibilities
Create, update, and close support tickets; answer chat and phone inquiries; perform remote desktop sessions; manage employee onboarding and offboarding; move workstations and manage cabling; set up and maintain audio/video solutions; install, update, and troubleshoot applications; perform hardware upgrades; coordinate third-party repairs; troubleshoot network connectivity issues