Onsite IT Services Technician- Herndon, VA
Core
Provide onsite technical support for end-user hardware, software, mobile devices, and peripherals.
Role type
IT Services Technician (Help Desk)
Builds
IT infrastructure end-user support services
Domain
IT Services / End-User Support
Deliverable
product features
Required skills
Computer hardware knowledge, Software troubleshooting, Mobile device support, Peripheral support, ITSM ticketing system updates, Time management, Problem-solving, Technical communication
Preferred skills
Microsoft Windows 7/10/11, Adobe applications
Responsibilities
Provide technical support for end-user hardware, software, mobile devices, and peripherals; Update ITSM ticketing system with timely and accurate information; Perform assignments as directed.
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