Support Specialist - Digital Platform Full Stack
Core
Provide operational support, maintain, and continuously improve business-critical digital platforms and web applications.
Role type
Support Specialist - Digital Platform Full Stack
Builds
Business-critical digital platforms, websites, and applications
Domain
Technology / Cloud Operations / Application Support
Required skills
Application Support, Cloud Operations, DevOps, Software Engineering, AWS, AKS, Kubernetes, Terraform, Next.js, Angular, JavaScript, TypeScript, REST APIs, ITSM/ITIL
Preferred skills
Microsoft Azure, .NET, Node.js, PHP, Sitecore, Akamai, Dynatrace, Splunk, AWS CloudWatch, Azure Monitor, Identity and Access Management, ServiceNow, Jira, Confluence
Technologies
AWS, Azure, Kubernetes, Terraform, Next.js, Angular, JavaScript, TypeScript, REST APIs, Sitecore, Akamai, Dynatrace, Splunk, AWS CloudWatch, Azure Monitor, ServiceNow, Jira, Confluence
Responsibilities
Manage incidents, service demands, and problem resolution; Resolve issues across applications, APIs, cloud infrastructure, and networking; Support CI/CD pipelines and infrastructure changes; Deliver application improvements and bug fixes; Participate in Major Incident Management and Root Cause Analysis; Maintain operational documentation.
Seniority
Mid-level (3-6 years experience) (via careerplan.io/jobs/100075309424-support-specialist-digital-platform-full-stack-at-arm)
