Implementation Specialist – ServiceNow
Core
Implementing and expanding the ServiceNow platform to transform complex medical processes into digital workflows for non-technical users (doctors and medical staff).
Role type
Senior ServiceNow Implementation Specialist
Builds
Configured ServiceNow instances, custom modules, and integrated solutions for the tomedo practice software ecosystem.
Domain
Healthcare IT / Service Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow platform configuration, SOM/CSM/FSM module expertise, Client and Server-side JavaScript development, API integration, agile project management, technical requirement analysis
Preferred skills
Certified Application Developer (CAD), experience in growing teams, knowledge of medical domain workflows
Technologies
ServiceNow, JavaScript, REST/SOAP APIs
Responsibilities
Configure and customize ServiceNow modules (SOM, CSM, FSM), develop custom JavaScript scripts, analyze and translate business requirements into technical solutions, manage agile projects, integrate systems and interfaces
Seniority
Senior, hands-on IC
