Service Now Developer
Core
Design, develop, and implement scalable ServiceNow platform solutions and integrations for enterprise IT operations and service management.
Role type
Senior IC ServiceNow Developer (P2)
Builds
Scalable ServiceNow instances, custom applications, and automated workflows for ITSM, ITOM, and CMDB.
Domain
Enterprise IT Service Management / Low-Code Platform Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform development, ITSM module expertise, CMDB management, ITOM discovery and service mapping, Service Portal customization, Flow Designer automation, REST API integration, JavaScript, Glide APIs, SSO configuration, MID Server management
Preferred skills
ServiceNow CSA certification, ServiceNow CAD certification, CIS-ITSM/CIS-ITOM/CIS-SPM module exposure
Technologies
ServiceNow, Azure AD, IntegrationHub, JSON, XML
Responsibilities
Design and develop scalable ServiceNow solutions aligned with business requirements; Build and maintain inbound/outbound integrations using REST APIs and IntegrationHub; Configure SSO integrations with external identity providers; Develop custom applications using scoped architecture; Optimize workflows and automation using Flow Designer; Troubleshoot platform issues and provide L2/L3 support; Participate in code reviews and platform upgrades.
Seniority
Senior, hands-on IC