Spezialist (m/w/d) - Inkasso
Core
Monitoring and steering debt collection processes in the Banking & Financial Services sector, optimizing workflows, and generating reports for strategic decisions.
Role type
Debt collection process specialist
Builds
Optimized debt collection workflows and strategic reports
Domain
Banking & Financial Services
Deliverable
dashboards & analysis
Required skills
Debt collection process expertise, Banking & Financial Services knowledge, Analytical skills, Knowledge of legal regulations, Project management, Team training
Preferred skills
Experience with debt collection tools, Stakeholder collaboration
Technologies
Debt collection tools
Responsibilities
Monitor and control debt collection processes, Analyze and optimize existing processes, Create reports and analyses, Handle escalation cases, Participate in process development projects, Train and support the team