IT-Support (m/w/d) (spanisch, italienisch) [Kziff.CL65AV30]
Core
Providing 1st and 2nd level IT support for 2,000 clients, handling incidents and service requests across hardware and software, and managing device deployments.
Role type
IT Support Specialist (1st/2nd Level)
Builds
IT systems, software deployments, and mobile device management solutions for clients.
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
IT system electronics or system integration training, Spanish and/or Italian language proficiency, Microsoft OS and Office expertise, PC/Tablet/Printer/Smartphone hardware knowledge, ticketing system usage
Preferred skills
Project participation experience, structured and independent work style, analytical thinking, international mindset, self-initiative, communication skills, flexibility, resilience
Technologies
Microsoft Operating Systems, Microsoft Office, Ticketing Systems