German-Speaking Customer Service Agent
Core
Handle customer enquiries via email and written channels in German, resolving issues with empathy and efficiency for a European consumer lifestyle and wellness brand.
Role type
Customer Service Agent
Builds
Customer support interactions and brand reputation
Domain
Consumer lifestyle and wellness
Deliverable
client delivery
Required skills
Native or fluent German, written communication, ticketing systems, issue resolution, record keeping, remote work
Responsibilities
Respond to customer enquiries via email and written channels, resolve issues and complaints, identify recurring issues, maintain accurate records, collaborate with internal teams
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