Customer Relationship & Success Manager (m/w/d)
Core
Responsible for holistic customer care and consulting, ensuring successful onboarding, continuous service quality improvement, and enhancing product experience for all users.
Role type
Customer Success Manager
Builds
Customer success outcomes and product experience
Domain
Regulatory Technology (RegTech) and operational digitalization
Deliverable
client delivery
Required skills
Customer consulting, onboarding management, service quality improvement, B2B support experience, account management, communication, goal-oriented work
Preferred skills
Experience in service-oriented roles, adaptability to new situations, teamwork
Technologies
Monitoring software, RegTech solutions
Responsibilities
Onboard new customers, improve service quality, enhance product experience for users
Seniority
Individual Contributor (via careerplan.io/jobs/10001-1000202686-S-customer-relationship-success-manager-mwd-at-artemeon-management-partner-gmbh)
