IT Support (First und Second Level) bei KP Solutions IT Systems
Core
Providing first and second-level IT support to customers by resolving technical issues, installing/configuring hardware and software, and documenting solutions.
Role type
IT support technician (first and second level)
Builds
IT support services for customers
Domain
Information Technology
Deliverable
client delivery
Required skills
hardware and software installation and configuration, troubleshooting technical issues, customer communication, documentation
Preferred skills
IT affinity, experience in first and/or second level IT support, analytical thinking, problem-solving
Technologies
hardware, software