Sachbearbeiter Kundenmanagement (m/w/d)
Core
Dispatching service technicians, scheduling service visits, and handling customer inquiries for an electrical installation and technical services company.
Role type
Customer management clerk (dispatch & scheduling)
Builds
Service operations for electrical installations, smart meters, and fiber optic networks
Domain
Telecommunications / Electrical installation
Required skills
Order dispatching, resource planning, customer service, MS Office, ticket management
Responsibilities
Assign tasks to service technicians, schedule and monitor service visits, handle customer inquiries via phone/email, process service tickets
Seniority
Entry-level