Job
Core
Implement sales plans and procedures for the Indirect Sales department to achieve sales targets.
Role type
Indirect Sales Administrator
Builds
Telecommunications service orders and customer fulfillment
Domain
Telecommunications
Required skills
Sales operations, order management, customer service, performance reporting, stock management, data analysis, problem resolution
Preferred skills
Business Administration background, Sales Accounts management experience, Fixed and GSM technology knowledge
Technologies
Microsoft Excel
Responsibilities
Process and manage telecommunications service orders accurately; Monitor and update performance reports; Handle customer issues and complaints; Investigate unsuccessful orders; Monitor and maintain stock levels of SIM cards and POS materials; Prepare customer orders for dispatch; Process and manage completed orders received.
Seniority
Entry-level to Junior
