Praktikum / Flexikum FTTH Wartegrundbearbeitung & Terminierung
Hybrid
Core
Analyze and clarify maintenance reasons for FTTH projects, coordinate customer and provider appointments, and ensure data integrity in IT systems.
Role type
Intern / Flexi-intern (Project & Process Management)
Builds
Fiber-to-the-Home (FTTH) network expansion projects
Domain
Telecommunications / Broadband Infrastructure
Required skills
Organization & scheduling, MS Office (Excel, Outlook), Data management, Customer communication, Technical understanding of FTTH
Preferred skills
CRM/Ticket tool experience, Customer service background, English proficiency
Technologies
MS Office, CRM systems, Ticket tools
Responsibilities
Analyze maintenance reasons, Coordinate appointments with customers and service providers, Maintain data in IT systems
Seniority
Intern / Student