Business Manager (m/w/d) – Elektronikfertigung / EMS
Core
Commercial and customer-facing role managing a fixed portfolio of clients, steering orders from quote to delivery, and serving as the central contact for commercial topics.
Role type
Business Manager (Commercial & Customer Operations)
Builds
Customer orders and delivery schedules for a fixed client portfolio
Domain
Electronics manufacturing (EMS) / Industrial manufacturing
Required skills
Commercial order management, contract negotiation, delivery scheduling, escalation management, customer relationship management, cross-functional coordination
Preferred skills
B2B experience, ERP/CRM systems, technical understanding of PCB assembly
Responsibilities
Manage commercial aspects of customer orders including quotes, pricing, contracts, and delivery commitments; Approve outgoing customer deliveries; Handle escalations regarding supply shortages, material issues, or complaints; Coordinate closely with procurement, production planning, quality, and the Romanian plant; Maintain and expand existing customer relationships; Participate in strategic customer projects