Executive Specialist (m/w/d) End User Support - 87/26
Core
Central IT support specialist for C-level executives and VIP functions, ensuring stable and efficient IT operations through direct problem resolution, incident management, and bespoke solution implementation.
Role type
Senior IC executive support specialist
Builds
Stable, first-class IT environment for top management
Domain
Corporate IT support for executive suites
Required skills
Windows Client/Server administration, Network troubleshooting, Mobile device management (iOS), Incident management, Stakeholder management, Solution design
Preferred skills
Knowledge of conference systems, Training and knowledge transfer
Technologies
Windows, iOS, Remote support tools
Responsibilities
Serve as primary contact for executive IT issues, manage end-to-end VIP incidents including coordination of 2nd/3rd level support, resolve problems via phone/remote/on-site including after hours, configure and maintain VIP workstations and conference systems, design and implement custom IT solutions for VIP needs, support other end-user service teams, train replacements and assist staff.
Seniority
Senior, hands-on IC
