Leitung Customer Service (m/w/d)
Core
Leading and optimizing the Sales Management team to drive revenue and process automation for POS hardware and software solutions.
Role type
Senior Sales Management Team Lead (Inside Sales)
Builds
Sales strategies, automated sales processes, and revenue growth for POS solutions
Domain
Retail technology / Point of Sale hardware and software
Required skills
Sales team leadership, sales strategy development, process automation, SAP, CRM systems (C4C), inside sales management, revenue accountability, new customer acquisition
Preferred skills
Business administration degree or equivalent commercial training, experience in mid-sized industrial companies, negotiation skills, English fluency
Responsibilities
Disciplinarily lead and develop 14 Sales Management employees, develop and optimize sales strategies and measures, drive digitalization and automation in operational daily business, ensure process optimization and compliance, manage revenue and results for all customers in the department, handle new customer acquisition via lead management, collaborate with cross-functional teams (outside sales, logistics, production, development), report to senior management