Technischer Kundenbetreuer IT & Telekommunikation (w/m/d)
Core
Providing technical consulting, billing, and support for IT & telecommunications business customers.
Role type
Technical Account Manager (IT & Telecom)
Builds
IT and telecommunications service offerings for business clients
Domain
IT & Telecommunications
Deliverable
client delivery
Required skills
Technical understanding, negotiation skills, analysis, process improvement, order management, support in incident management
Preferred skills
Experience in IT & Telecommunications, English language skills
Technologies
N/A
Responsibilities
Consulting and supporting new and existing customers, providing technical concept and tariff advice, calculating offers, processing specifications, ordering materials, billing services, order management, and support in incident management
Seniority
Mid-level, hands-on IC