Account Manager - IT Services
Core
Manage and grow an established portfolio of IT services clients through proactive relationship management and consultative sales.
Role type
Account Manager (IT Services)
Builds
IT research and advisory services for clients
Domain
IT research and advisory
Deliverable
client delivery
Required skills
account management, consultative sales, client relationship management, cross-selling, CRM data management, stakeholder communication, product knowledge, time management, critical thinking
Preferred skills
experience in IT research and advisory sector
Responsibilities
Manage assigned client portfolio to drive renewals and growth, execute sales and service activity plans, lead client calls and coordinate follow-ups, identify cross-selling opportunities, respond to inbound client requests, maintain accurate CRM records, develop product and service knowledge
Seniority
Mid-level, hands-on IC
