Front Office Attendant
Core
Front desk operations and guest relations ensuring smooth check-ins, room allocation, and high-level service for guests, visitors, and VIPs in a luxury resort environment.
Role type
Front Office Attendant
Builds
Guest check-in/out processes, room assignments, and payment transactions
Domain
Hospitality / Luxury Resort
Deliverable
product features
Required skills
Guest relations, Opera PMS system proficiency, payment processing, room allocation, multi-tasking in fast-paced environments, professional grooming standards
Preferred skills
Experience in premium customer-first environments, knowledge of integrated resort operations
Responsibilities
Check in and check out guests, allocate rooms and escort guests, process accurate payments, use Opera PMS to enter guest information, organize taxi/limousine services, build rapport with guests and visitors