Customer Care Specialist
Core
Handle customer inquiries via phone, email, and chat regarding electronic reservations, website, and app usage for a restaurant booking platform.
Role type
Customer Care Specialist
Builds
Customer support for a restaurant reservation platform and its management software
Domain
Hospitality / Restaurant Technology
Deliverable
client delivery
Required skills
Customer service, troubleshooting, multilingual communication, platform navigation
Preferred skills
Technological knowledge, ResDiary experience, Salesforce experience