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GTM Strategy & Operations, Professional Services

San Francisco💼 Full-time🗓 2026-07-30 → 2026-09-26

Core

Build and scale the operating system for OpenAI's Professional Services business, defining GTM strategy, pricing, capacity planning, and delivery mechanisms.

Role type

Senior GTM Strategy & Operations professional (hands-on IC)

Builds

Integrated demand, capacity, staffing, and revenue models; durable business planning processes; executive reporting cadences

Domain

Artificial Intelligence / Professional Services / Go-to-Market Strategy

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

GTM strategy, services economics, quantitative modeling, forecasting, pricing and packaging, cross-functional leadership, executive communication, complex program management

Preferred skills

Experience in technology Professional Services, systems integration, or managed services; people management

Technologies

SQL, BI tools, spreadsheets

Responsibilities

Define and drive business and GTM strategy including offer portfolio and pricing; own long-range and quarterly planning translating goals to revenue and capacity metrics; build integrated demand and revenue models with scenario analysis; design management systems with KPIs and operating cadences; improve end-to-end services lifecycle from scoping to delivery; partner on business cases and resource allocation; lead ambiguous cross-functional initiatives; translate delivery patterns into product strategy inputs

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