ServiceNow Developer
Core
Design, develop, configure, and maintain the ServiceNow platform to support business requirements across a client's brand portfolio, driving projects from scoping to deployment.
Role type
Senior ServiceNow Developer (Consultancy)
Builds
ServiceNow implementations and platform support for enterprise clients
Domain
Enterprise IT Service Management (ITSM), IT Operations Management (ITOM), HR Service Delivery (HRSD), Integrated Risk Management (IRM), Customer Service Management (CSM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow platform development, ITSM configuration, ITOM workflow support, HRSD solution design, IRM workflow configuration, CSM implementation, enterprise system integrations
Preferred skills
ServiceNow certifications (CSA/CIS), stakeholder management, process optimization, autonomous project management
Technologies
ServiceNow, Service Catalog, CMDB, Discovery, Risk Management, Customer Case Management
Responsibilities
Design and develop ServiceNow solutions for ITSM, ITOM, HRSD, IRM, and CSM modules; drive projects from scoping to deployment; provide technical guidance to team members; collaborate with stakeholders to translate requirements into solutions
Seniority
Senior, hands-on IC
