ServiceNow Implementation Lead
Core
Design, develop, and implement scalable enterprise applications and automated workflows on the ServiceNow platform to enable clients to maximize platform value.
Role type
Senior ServiceNow Implementation Lead
Builds
Custom ServiceNow applications, integrations, service catalogs, and self-service experiences for enterprise clients.
Domain
IT Service Management (ITSM) / Enterprise Software Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform development, JavaScript, REST/SOAP integrations, Agile methodologies, solution architecture, technical consulting
Preferred skills
Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, Workspace development, CMDB/CSDM, DevOps practices, ITIL concepts
Technologies
ServiceNow, JavaScript, Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, Git, CI/CD pipelines
Responsibilities
Design and develop custom applications, workflows, and integrations; configure ServiceNow modules (ITSM, ITOM, HRSD, etc.); lead technical discussions and client workshops; mentor junior developers; perform code reviews and optimize platform performance.
Seniority
Senior, hands-on IC with leadership responsibilities
