Operations Support Officer
Core
Administrative and logistical support for residential and day program services, ensuring smooth operations for clinical and guest-facing teams.
Role type
Operations Support Officer
Builds
Residential and Health Plus day program services
Domain
Healthcare / Social Services
Deliverable
dashboards & analysis
Required skills
Scheduling, Records management, Compliance documentation, Incident reporting, Office systems administration, Guest services coordination, Logistics management, Data entry, Report preparation
Preferred skills
Healthcare services experience, Administrative system development
Technologies
Microsoft 365, SharePoint, Patient information management systems
Responsibilities
Manage day-to-day scheduling of guest programs and medical appointments; Maintain guest records and program documentation; Prepare reports and track key metrics; Handle guest arrival and departure logistics; Support leadership meetings with agendas and minutes.
Seniority
Mid-level, hands-on IC