CareerPlan

Customer Success Manager, Audit, UK

London, United KingdomFull-time2026-10-21 → 2026-11-10
Hybrid

Core

Partner with audit firms to drive adoption of AI-powered accounting platform, optimize workflows, and enable value realization.

Role type

Customer Success Manager (Audit)

Builds

Customer enablement, workflow optimization, stakeholder alignment

Domain

Accounting / Audit / Financial Technology

Deliverable

product features

Required skills

audit expertise, change management, stakeholder management, expansion strategy, product adoption, UK GAAP knowledge

Preferred skills

Customer Success experience, ACA certification, executive presence

Technologies

AI-powered accounting platform

Responsibilities

Onboard audit teams and lead change management; Guide clients in translating audit workflows to platform use; Build senior stakeholder relationships; Identify expansion opportunities; Channel customer insights to Product; Partner with regional sales team.

Seniority

Mid-level, hands-on IC