Associate Account Manager- Mandarin Speaking (Sydney)
Core
Mandar-speaking Account Manager responsible for driving revenue growth, upselling, and cross-selling to a portfolio of Small and Medium-sized Business (SMB) partners in the beauty and wellness industry.
Role type
Quota-carrying Account Manager (SMB)
Builds
Fresha's all-in-one operating system for beauty, wellness, and self-care businesses
Domain
Beauty, wellness, and self-care industry; SaaS/Platform
Deliverable
client delivery
Required skills
Outbound business development, quota-carrying sales, commercial conversations, objection handling, portfolio management, data analysis for growth signals, consultative selling
Preferred skills
Experience selling to small businesses, SaaS or platform experience
Technologies
Fresha platform, mobile apps, integrations with Instagram, Facebook, Google
Responsibilities
Own revenue outcomes by carrying monthly/quarterly expansion quotas; Identify and execute upsell/cross-sell opportunities; Proactively engage portfolio via structured outbound cadence; Analyse account performance data to prioritize accounts; Run consultative sales conversations linking partner goals to solutions; Retain partners by addressing churn risk and increasing value realization; Build relationships with decision-makers to drive long-term expansion
Seniority
Junior to Mid-level, hands-on IC