Technical Account Manager - Boston

Boston, United StatesFull-time$160k2026-10-05 → 2026-11-11

Hybrid

Core

Lead technical onboarding for new customers, ensuring smooth implementation, rapid time-to-value, and strong product adoption by bridging the platform with customer goals.

Role type

Senior Technical Account Manager (Onboarding)

Builds

Customer success foundation, technical integrations, and data analysis game plans

Domain

SaaS B2B, Observability, Log Management, Security

Deliverable

client delivery

Required skills

DevOps, Cloud, Kubernetes, Containers/Docker, Log Management, Observability, SIEM, technical integrations, complex troubleshooting

Preferred skills

SaaS B2B experience, Computer Science/Engineering degree

Technologies

Kubernetes, Docker, Cloud platforms

Responsibilities

Lead onboarding from new integrations to training and troubleshooting; Solve customer technical problems by adopting the platform and integrating data; Understand customer requirements to create artifacts and deliver value; Build ongoing game plans based on data analysis and needs; Engage with technical counterparts to drive adoption; Advocate for customer needs internally to influence product roadmap

About Coralogix

Coralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.