CareerPlan

Technical Account Manager -IL

Ramat Gan, IsraelFull-time2026-10-26 → 2026-11-10

Core

Lead technical onboarding for enterprise customers to ensure smooth implementation, rapid time-to-value, and strong adoption of a real-time streaming analytics platform for observability and security.

Role type

Senior Technical Account Manager (Onboarding)

Builds

Customer success through platform integration, data pipeline creation, and technical enablement

Domain

SaaS / Observability / Log Management / Security

Deliverable

client delivery

Required skills

DevOps, Cloud, Kubernetes, Containers/Docker, Log Management, Observability, SIEM, technical integrations, complex troubleshooting

Preferred skills

SaaS B2B experience, Computer Science/Engineering degree

Technologies

Kubernetes, Docker, Cloud platforms

Responsibilities

Lead onboarding from new integrations to training and troubleshooting; Solve customer technical problems by adopting the platform and integrating data; Understand customer requirements to create artifacts and deliver value; Build a game plan based on data analysis and customer needs; Engage with technical counterparts to drive adoption; Advocate for customer needs to influence product roadmap