Manager, Strategic Product Consultants
Core
Lead and develop a regional team of Strategic Product Consultants to drive customer platform adoption and deliver measurable business value through SaaS professional services.
Role type
Senior IC manager (SaaS professional services)
Builds
Scalable, repeatable, and profitable customer engagements for enterprise clients in the construction industry
Domain
Construction industry + SaaS professional services
Deliverable
client delivery
Required skills
People leadership, SaaS professional services delivery, construction domain expertise, commercial acumen, PSA tools, Salesforce
Preferred skills
APAC regional dynamics navigation, change leadership, executive-level stakeholder alignment
Technologies
PSA tools, Salesforce
Responsibilities
Lead, coach, and develop a high-performing regional team; Define and execute team operational cadence and resource planning; Track and manage team performance metrics; Serve as senior escalation point for complex technical workflows; Partner with Sales and Solutions Engineering to review SOWs; Evolve service catalogue and delivery playbooks; Champion operational innovation and AI-enabled ways of working.
Seniority
Manager, hands-on leadership
