Customer Support Specialist
On-site · AustraliaNo visa sponsorship
Core
Provide world-class customer service and resolve complex user issues across critical business lines to turn frustrated users into advocates.
Role type
Customer Support Specialist
Builds
Customer support operations and user experience improvements
Domain
Food delivery and mobility technology
Deliverable
client delivery
Required skills
Customer support, written and verbal communication, empathy, problem-solving, stakeholder collaboration
Responsibilities
Resolve business-critical issues, improve support quality, collaborate with leadership on local operations decisions