Infrastructure & Operations Manager
Core
Senior delivery leadership role accountable for operational performance, technical maturity, and continual improvement of Network, Server, and Cloud services within a managed services engagement.
Role type
Senior IC Infrastructure & Operations Manager
Builds
Network, Server, and Cloud services for managed services engagements
Domain
IT Infrastructure & Managed Services
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Enterprise infrastructure operations, Network/Server/Cloud technical leadership, Team leadership, Incident/Problem/Change management, Service improvement planning, Stakeholder communication
Preferred skills
Autonomous operation, Risk assessment, Governance
Technologies
Network, Server, Cloud
Responsibilities
Provide operational leadership across infrastructure services; Guide technical teams and assess operational risk; Lead pragmatic improvements in monitoring, configuration, and resilience; Maintain Service Improvement Plans; Monitor SLAs, incidents, and technical risks; Lead technical teams and engage with customer stakeholders
Seniority
Senior, hands-on IC with leadership focus
