Principal Client Manager
Core
Lead complex client relationships and provide strategic guidance on employee health and benefits for multinational clients across Asia and Pacific.
Role type
Principal Client Manager (Senior IC)
Builds
Global benefits programmes, client service strategies, and business growth initiatives for multinational clients.
Domain
Insurance / Human Resources / Benefits Consulting
Deliverable
client delivery
Required skills
strategic client relationship management, global benefits programme design, stakeholder management, project management, analytical capability, business development, team mentorship
Preferred skills
broking experience, multinational insurance program management, rewards & benefits consulting, benefits technology, healthcare, AI literacy, ANZIIF Tier 1 compliance
Technologies
MS Word, PowerPoint, Excel
Responsibilities
Lead a portfolio of multinational clients as primary contact; provide strategic advice on employee health and benefits including global financing; manage senior stakeholder relationships and escalations; review renewal documents and claims trends; contribute to business expansion and client onboarding; shape team ways of working and mentor junior colleagues; support the commercial team in pursuing new clients.
Seniority
Principal, strategy & mentorship