Client Manager EHB
Core
Deliver exceptional client service and manage accounts for Employee Health & Benefits, resolving complex claims, billing, and eligibility issues while guiding clients through enrollment and strategy.
Role type
Client Manager (Employee Health & Benefits)
Builds
Client service strategies, enrollment processes, and carrier negotiation outcomes
Domain
Insurance / Employee Health & Benefits
Deliverable
client delivery
Required skills
Benefits/HR management, risk management techniques, market strategy, funding mechanisms, Microsoft Office suite (Outlook, Word, Excel, PowerPoint), regulatory compliance
Preferred skills
Insurance broker experience, Life & Health licensing
Responsibilities
Resolve complex claims, billing, and eligibility issues; lead marketing processes and gather RFP documents; drive carrier negotiations; oversee technological implementations; prepare presentations and coordinate plan documents; collaborate with compliance resources
Seniority
Mid-level, hands-on IC
